One of our sales agent will gather key details, including the inventory of items you plan to move, your preferred moving date and time, as well as the pickup and delivery addresses.
Our agement will help you with pricing, provide estimates, and guide you through signing the moving agreement.
Make sure the estimate covers all the details discussed with your sales agent.
If changes are needed, you can track real-time updates and modifications through the same link until the move is complete.
Sign the estimate and moving agreement online.
Sign the estimate and moving agreement online.
Make your deposit using your preferred method, such as e-transfer or credit card.
Next review and consent all required documents like BOL, damage policy and credit card authoriztion.
Our team will reach out to you via email, text, or phone call within 24 hours before your moving day to provide a reminder and ensure everything goes smoothly.
If needed, you can request to reschedule up to 24 hours before the scheduled move. Please be aware that the deposit is non-refundable if the move is canceled by the customer less than two weeks prior to the scheduled date.
Our supervisor will contact you with an estimated arrival time.
Upon arrival, movers will inspect your inventory and document any pre-existing damages.
If needed, we will disassemble your furniture.
Items requiring protection will be securely wrapped using blankets, shrink wrap, bubble wrap, and other packing materials.
The inventory will be carefully loaded and stacked using moving tools like 2-wheelers, 4-wheelers, and straps. For long-distance moves, a copy of the inventory will be provided to you.
Once we arrive at the destination, we will unload and offer room-to-room placement as per your instructions.
If requested, we can reassemble furniture and assist with unpacking.
A final bill will be provided, and payment can be made via e-transfer, cash, or credit card.
